Privacy Policy

At SPC Select Ltd we are committed to protecting your privacy and security.

We are a registered company. Our company number is 6818272. Our registered office address is “Amelia House, Crescent Road, Worthing, West Sussex, BN11 1QR.

For the purpose of the General Data Protection Regulation, we are the data controller.

Information we collect from you

We will collect and process the data you provide to us. This includes information you give when creating an account, placing an order, entering a competition or communicating with us. For example: name, address, email and telephone number.

How we use your information

We will only use your personal information when the law allows us to. Most commonly, we will use your personal information to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us. We’ll only use your information for the purpose or purposes it was collected for (or else for closely related purposes).

We undertake at all times to protect your personal data in a manner consistent with the requirements of the General Data Protection Regulation (GDPR) concerning data protection.  We will also take reasonable security measures to protect your personal data storage.

We may use your personal data where there is an overriding public interest in using the information e.g. in order to safeguard an individual or to prevent a serious crime.  Also where there is a legal requirement such as a formal court order. We may use your data for marketing purposes such as newsletters but this would be subject to you giving us your express consent.

Disclosing and sharing data

We will never sell your personal data. We may share personal data with third parties who provide us with services. For example, if you order something from SPC Select Ltd, your name and address will be shared with the delivery company. We require these suppliers to respect the security of your data and to treat it in accordance with the law. We may transfer your personal information outside the EU. If we do, you can expect a similar degree of protection in respect of your personal information.

Cookies

Our website uses cookies to help us provide you with a better experience when navigating our site. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies.

For detailed information on the cookies we use and the purposes for which we use them see our Cookie policy

Analytics

Like most websites, we make use of analytics software in order to help us understand how people use and navigate the website. We make no use of personally identifiable information in any of the statistical reports we use from this. We use an analytics package called Google Analytics who provide details of their privacy policy on the Google website.

Data security

We have a variety of security measures in place, including physical and technical to prevent your personal information from being used or accessed in an unauthorised way, altered or disclosed. We will take reasonable technical and administrative precautions to prevent the loss, misuse or alteration of your personal information. All our staff receive data protection training and we have a set of detailed data protection procedures which personnel are required to follow when handling personal data.

Electronic data and databases are stored on secure computer systems and we control who has access to information using both physical and electronic means.

How long we retain your personal data

We will only use and store information for so long as it is required for the purposes it was collected for, including for the purposes of satisfying any legal or accounting requirements. How long information will be stored for depends on the information in question and what it is being used for. We continually review what information we hold and delete what is no longer required. We never store card payment information.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

In some circumstances, we may anonymize your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you.

What are your rights?

Every individual has the right to confirmation as to whether or not we have your personal data and, if we do, to obtain a copy of the personal information we hold (this is known as subject access request)

If you want to access your data, you must make a subject access request in writing to info@spcselect.co.uk. Under special circumstances, some information may be withheld. We shall respond within 20 working days from the point of receiving the request and all necessary information from you.

You have the right, subject to exemptions, to ask to:

  • Have your information deleted.
  • Have your information corrected or updated where it is no longer accurate.
  • Ask us to stop processing information about you where we are not required to do so by law.
  • Receive a copy of your personal data, which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit that data to another controller, without hindrance from us.
  • Object at any time to the processing of personal data concerning you.

Payment security

We do not store your credit/debit card information on our website, all payment transactions are encrypted using SSL technology and will be transferred and processed by a Payment Gateway.

Transferring information outside The European Economic Area (EEA)

We may transfer personal information we collect about you to the United States of America.

This may be necessary in order to perform our contract with you. This would include transfer to companies engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. There is an adequacy decision by the European Commission in respect of the United States of America. This means that the country to which we transfer your data are deemed to provide an adequate level of protection for your personal information.

Links to other sites

Our website contains hyperlinks to other websites. If an external website requests personal information from you (e.g. in connection with an order for goods or services), the information you provide will not be covered by SPC Selects privacy policy. We suggest you read the privacy policy of any website before providing any personal information.

Changes to our privacy policy

Any changes we make to our privacy policy will be posted on this page. Please check back frequently to see any updates or changes to our privacy policy.

This Privacy Policy was last updated on 17.05.2018.